Account Deletion & Personal Data Erasure 账号注销与个人数据彻底清除
At OrbitNex (orbitnex.net), we believe you own your data. Pursuant to Apple App Store Review Guideline 5.1.1(v), GDPR Article 17, and CCPA, you can initiate a permanent deletion of your account and all associated personal data directly inside the OrbitNex application or via this verified web portal.
在 OrbitNex（官方域名 orbitnex.net），我们坚信用户对自身数据享有完全掌控权。依据 Apple App Store 审核指南 5.1.1(v)、GDPR 第17条被遗忘权及 CCPA，您既可在 OrbitNex 移动客户端内直接自主注销，亦可通过本网页官方通道提交快速人工处理申请。
Complete & Irreversible 彻底物理销毁，不可逆转
In accordance with Guideline 5.1.1(v), this is NOT a temporary "pause" or "deactivation". All account credentials, tokens, and records are permanently expunged. 遵循苹果 Guideline 5.1.1(v) 规范，本注销并非“暂时停用”或“冻结账号”，而是彻底永久销毁所有登录凭证与关联记录。
30-Day Erasure Window 30 日全系统数据擦除周期
Immediate session termination upon request. All personal cloud databases, telemetry, and encrypted backups are completely shredded within 30 days. 注销确认后立即终结全部会话与登录状态。所有云端数据库副本、使用记录及备份快照均在 30 日内物理粉碎清除。
Apple Subscriptions Notice Apple 订阅特别提醒
Deleting your OrbitNex account does NOT automatically cancel Apple In-App Subscriptions. Please cancel renewals directly in iOS Settings > Apple ID > Subscriptions. 注销 OrbitNex 账号不会自动取消苹果 App Store 自动续订服务。请前往 iOS【设置】>【Apple ID】>【订阅】手动管理或取消。
Delete Account Inside the OrbitNex App 在 OrbitNex App 内部完成自助注销
Following Apple Guideline 5.1.1(v), account deletion is directly accessible right inside the app without requiring an external web detour. Follow these simple steps on your iOS, iPadOS, or macOS device: 遵循苹果审核准则 Guideline 5.1.1(v)，账号注销功能内置于应用各端，无需离开 App 即可自主完成。请按照以下步骤在您的 iOS、iPadOS 或 macOS 设备上操作：
Open Settings 打开应用设置
Launch OrbitNex and tap the 【Settings / Profile】 gear icon on the main interface. 在主界面点击右上方齿轮图标进入【我的 / 设置】页面。
Account & Security 账号与安全
Select the 【Account & Security】 menu item under your primary profile header. 在个人信息区域下方点击进入【账号与安全】设置选项。
Tap Delete Account 点击注销账号
Scroll to the bottom of the security section and tap the red 【Delete Account】 option. 滑至页面最底部，轻触高亮警示的【注销账号 (Delete Account)】。
Verify & Confirm 身份验证与最终确认
Read the data destruction terms, authenticate with Face ID / Touch ID / Password, and tap 【Permanently Delete】. 阅读数据销毁警告，通过 Face ID / 密码完成安全验证，轻触【确认注销并删除】。
Request Account Deletion via Official Web Portal 通过网页端直接提交账号与数据清除申请
If you no longer have access to your Apple device or prefer manual processing by our data protection officer, please use the interactive tool below. It formats an official deletion notice sent to our verified support desk at support@orbitnex.net.
若您当前未携带苹果设备或希望由数据保护团队直接执行物理清除，您可使用下方的交互式申请表单。该工具会自动生成符合合规要求的正式注销工单，一键发送至官方技术邮箱 support@orbitnex.net。
Must match the email address associated with your OrbitNex account. 必须与您在 OrbitNex 注册或通过 Apple 登录时绑定的邮箱一致。
Found in App Settings > Profile. Helps expedite matching. 可在 App 内【设置】>【个人信息】查看，有助于加速身份核验。
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Data Erasure Scope, Retention & Legal Audit Policies 数据清除范围、保留周期与法定审计规范
1. What Is Permanently Expunged 1. 彻底物理销毁的数据范围
- Authentication Credentials: Passwords, session tokens, biometrics hashes, and OAuth linkings. 身份认证凭据：密码、会话 Token、生物识别哈希值及第三方 OAuth 关联。
- User Profile & Identifiers: Name, registered email, profile avatars, and unique UUID identifiers. 个人身份档案：昵称、注册邮箱、用户头像及系统唯一 UUID 标识码。
- Application & Cloud Data: User-created content, sync databases, local-cache sync, notes, configurations. 应用与云端数据：用户生成的内容、云同步数据库、配置选项及云端存档文件。
- Device Tokens: Apple Push Notification service (APNs) push tokens and device identifiers. 设备通信凭证：Apple APNs 推送设备令牌及关联的硬件标识参数。
2. Timeline & Erasure Schedule 2. 清除时间表与销毁周期
- Immediate (0 - 1 Hour): Session termination, token invalidation, instant account lockout across all devices. 即时执行（0 - 1 小时内）：吊销全部授权令牌，强制退出所有已登录终端。
- Active Databases (24 - 48 Hours): Primary records marked purged and unindexed from production clusters. 生产数据库（24 - 48 小时内）：生产集群中标记清除，物理切断并删除所有索引记录。
- Complete Backup Overwrite (Within 30 Days): Rolling encrypted disaster recovery backups are fully rotated and shredded within 30 days. 灾备归档彻底覆盖（30 日之内）：遵循 30 天滚动备份周期，全量灾备快照完全轮转覆盖并粉碎销毁。
3. Statutory Record Retention Exceptions (Financial & Legal Compliance) 3. 法定记录保留例外（财税与反欺诈合规要求）
In strict compliance with statutory commercial codes, tax accounting laws, and anti-money laundering regulations, OrbitNex retains non-identifying transaction identifiers (such as Apple App Store In-App Purchase Order IDs, transaction timestamps, and tax billing records) solely for the minimum statutory period mandated by law (typically 5 to 7 years). These records are strictly decoupled from your identity, quarantined in encrypted financial archives, and cannot be repurposed or linked back to a deleted user. 根据适用的税法、商业会计准则及反欺诈法规要求，OrbitNex 仅严格依法保留经匿名化处理的必要交易凭证（例如 Apple App Store 订单流水号、交易时间戳与计税发票记录），保留期限严格遵照法定期限（通常为 5 至 7 年）。此类记录与用户个人身份彻底解绑隔离，存储于加密合规归档中，绝不作任何其他用途或重新反向识别。
Frequently Asked Questions 常见注销问题解答
Does deleting my account cancel my Apple subscription? 注销账号会自动取消我在 App Store 的订阅吗？
No. Apple manages all in-app subscription billing directly through your Apple ID. To stop recurring charges, you must manually cancel your subscription via iOS Settings: go to Settings > [Your Name] > Subscriptions > OrbitNex and tap Cancel Subscription. 不会。 Apple 通过您的 Apple ID 账户直接统一处理应用内购买与订阅计费。为防止产生下一周期自动续费扣款，请在注销前后前往 iOS【设置】>【您的姓名】>【订阅】> 选择【OrbitNex】并点击【取消订阅】。
Can I undo this action or recover my deleted account? 注销后是否能够撤销或恢复我的账号与数据？
No. In strict compliance with Apple App Store Guideline 5.1.1(v) and global privacy mandates, deletion is final and physically permanent. All encryption keys and records are purged. You may create a fresh account anytime in the future, but previous data cannot be restored. 无法恢复。 遵循 Apple 准则 5.1.1(v) 及全球隐私规范，注销操作具备不可逆性，底层解密密钥与数据库记录均被物理粉碎。未来您可以随时使用相同或新邮箱重新注册，但既往所有历史数据将无法找回。
What if I used "Sign in with Apple" with a hidden relay email? 如果我使用的是 Apple ID“隐藏我的邮件”中继登录怎么办？
If you signed in with Apple using Hide My Email, check your relay address in iOS Settings > Apple ID > Sign in with Apple > OrbitNex (ending with @privaterelay.appleid.com). You can provide this relay email in the request form, or tap "Stop using Apple ID" directly in Apple Settings after in-app deletion.
若您使用了“通过 Apple 登录”并启用了隐藏邮件功能，可在 iOS【设置】>【Apple ID】>【通过 Apple 登录】>【OrbitNex】查阅您的专用中继邮箱（以 @privaterelay.appleid.com 结尾）。在提交申请时填入该中继地址即可，亦可在注销后前往该设置页面轻触【停止使用 Apple ID】。
Who can I contact for urgent privacy questions? 如有紧急隐私问题，如何联系官方数据专员？
You can contact our dedicated Data Protection Officer at support@orbitnex.net or our administrative team at admin@orbitnex.net. 您可以直接致信我们的数据保护专员邮箱 support@orbitnex.net，或联系团队管理邮箱 admin@orbitnex.net。